As soon as payment is received we post (ship) the item within 48 hours except on weekends and holidays. Delivery is by Australia Post. A shipping confirmation is emailed to you as soon as your purchased product payment has been received and the order shipped. This will allow you to track the status of your shipment online.
If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and packaging and contact us immediately by sending an email to firstname.lastname@example.org